Xfinity Mobile customers are in for some disappointment. Earlier this week, the Comcast MVNO announced that it will be imposing limitations on hotspot speeds and maximum video quality its users get when using cellular data.
According to the announcement, video quality for streaming under cellular data will now be restricted to 480p. Customers who wish to continue streaming video at 720p resolution will have to pay extra. This option, however, has not yet been announced and will not be available until later this year. For now, customers can still stream video content at 720p resolution over cellular for free. All they have to do is request for an upgrade.
The personal hotspot speed for Unlimited plan customers is throttled to 600 Kbps. By the Gig plan hotspot usage is not throttled. It’s important to note that data costs $ 12 per GB on the Gig plan. At that price, it’s only fair that speeds are faster. For the consumer, however, this can easily lead to a hefty bill at the end of the month.
Comcast sent out an email to its customers yesterday explaining how the new changes are meant to help users “conserve data.” In their email, the company stated that customers will be able to “save money if you pay By the Gig and take longer to reach the 20GB threshold if you have the Unlimited data option.”
Despite the frustration over Comcast’s announcement, it puts itself on the same video quality limitations as other wireless service providers have imposed. The good news is that the new video and hotspot limits are not applicable when you connect to a public Xfinity hotspot. And with millions of Comcast routers that serve as one, you’ll be sure to find one nearby.
*Xfinity Mobile runs under Verizon’s network.
Source: Fierce Wireless