Apple Releases Official Statement About iPhone Battery and Performance Issue

  • Apple Releases Official Statement About iPhone Battery and Performance Issue

    Apple has finally released a statement explaining its reason behind slowing down older iPhones.

    Earlier today, Apple made a post on its website detailing the reason behind slowing down devices with older batteries. At the same time, the company disclosed information on what they intend to do in the future.

    In its explanation, the smartphone manufacturer stated that the iOS 10.2.1 update was designed to allow iOS to dynamically manage the best performance of select system components whenever needed. This was done to prevent unexpected shutdowns that frequently happened with older batteries.

    Apple shared that in some cases, this was not noticed by its users. But it often results to longer app launch times. Not to mention, it immensely reduced performance.

    Since iOS 10.2.1 managed to minimize the amount of times the iPhone 6, 6 Plus, 6s, 6s Plus, and SE experienced shutdowns, the smartphone manufacturer decided to extend the function to both iPhone 7 and 7 Plus when they were updated to iOS 11.2.

    Unfortunately, Apple was unable to foresee how this could affect the performance of certain iPhone devices. When they started receiving reports about users experiencing slower iPhone performance, Apple initially thought this was related to minor bugs on the new OS. But since these have long been addressed, Apple now has reason to believe that the continuous aging of original batteries on older iPhone devices could be contributing to the issue.

    Since this issue has blown out of proportion over the past few weeks, Apple has released a statement on how it intends to address the problem. As a solution, Apple has reduced the price of out-of-warranty replacements for iPhone 6 and later models. If you plan to buy a new battery for any of these devices, you’ll only have to pay $ 29 instead of $ 79. This price reduction will only be available from late January 2018 to December 2018.

    Apart from reducing the price, Apple will be releasing an update to iOS that aims to give more visibility into the health of an iPhone’s battery. The update, expected to be released early 2018, will give users a better way to understand how the condition of their battery affects the performance of the device.

    Since most of the complaints Apple received was because users were not aware that the performance of their iPhones was slowed down, they have also done something to address this. Starting next year, Apple promises to be more transparent with their users by including an iOS message explaining how older batteries could degrade performance and how a battery replacement could address the issue. 

    If you have an older iPhone that’s been performing slowly, this could be the reason behind it. And now that Apple has finally done something to address the issue, do you intend to take advantage of the reduced prices on its battery replacement?

    Source: TmoNews

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